Clenova Commercial Cleaning Services London Logo

020 7870 3700

info@clenova.co.uk

020 7870 3700

020 7870 3700

info@clenova.co.uk

Clenova Commercial Cleaning Services London Logo

020 7870 3700

info@clenova.co.uk

Clenova Commercial Cleaning Services London Logo
020 7870 3700
Clenova operative restocking a washroom dispenser in a London office
Completed site audit record shown on a phone
Every visit logged, every month reported

Facilities Management

Facilities Management Services in London

The support services that sit around your cleaning contract, from washrooms and waste to pest control and keyholding, across Inner London.

Get a Free Quote See What We Cover
Rated 5 stars on Google Call 020 7870 3700

The Clenova Standard

90 Day Quality Guarantee

Directly Employed Teams

No zero hours

In App Audits

Monthly reports

Free Site Survey

And quote

What This Covers

Facilities Management Is Not Just Air Conditioning

Most people hear facilities management and picture an engineer servicing the plant room. Clenova does not do that work. What we cover is soft facilities management: the eleven support services that sit around a cleaning contract, from washroom hygiene and waste collection to pest control, handyman work and keyholding, across Inner London.

If you need mechanical or electrical maintenance, we are the wrong supplier and it is better you know now. If you need the bins emptied, the washrooms stocked, the paperwork right and one person to call about all of it, keep reading.

Eleven Services, One Contract

Find what you need below, or call us if it is not listed.

Washroom and Hygiene

Waste and Recycling

Site Protection

Repairs and Upkeep

Public Sector Contracts

Found your service? We can price it with the cleaning. Or call 020 7870 3700

Add It to Your Quote
Clenova operative and manager reviewing a site checklist in a London lobby

Our Model

Five Suppliers Is Four Too Many

Your cleaner is already on site every day. Every service on this page is either delivered by that same team or arranged and managed by us, which is a simpler thing to run than five separate contracts on five renewal dates.

The Same Team, Not a Subcontractor Roulette

Cleaning, washrooms, waste, janitorial supplies and handyman work are carried out by directly employed Clenova staff on no zero hours contracts. They come back to the same site, so they learn it.

One Manager, One Report

Your Operations Manager audits the site and logs it in our app. You get a monthly report covering the whole contract, not one per supplier. See how our quality audits work.

Where We Bring In a Partner, We Say So

Security and keyholding are delivered through our security partner rather than by Clenova staff. You still deal with one account manager and one invoice, but we would rather be straight about who does the work.

Facilities Management Pricing

Nobody in This Industry Publishes a Price

Facilities suppliers almost never show figures, partly because there is no single one to show. These services are priced on five different units, so a headline hourly rate would be wrong for most of them.

What Shapes Your Quote

The Main Factors Behind Your Price

  • How Many Services You Bundle

    Adding a service to an existing contract costs less to run than setting one up on its own, because the visit, the team and the reporting are already in place.

  • Site Size and Number of Sites

    Floor area, the number of washrooms and bin points, and whether you have one building or six.

  • Scheduled Cover or Reactive

    Planned visits on a fixed cycle price differently from callouts you book when something happens.

  • Access and Security

    Restricted areas, out of hours access and vetting requirements all change how the work is planned.

VAT Shown Clearly on Every Quote

Clenova is VAT registered, so the VAT is set out separately on every quote and most commercial clients reclaim it.

Worth knowing before you renew: most offices overpay on washroom services. A 10 to 20 person washroom gets through around 12 bins a year, but a four weekly contract bills you thirteen visits whether the bin needs emptying or not. Ask what your current cycle actually collects.

Compliance and Documentation

Your Supplier's Paperwork Becomes Your Problem

Since 31 March 2025, workplaces in England with 10 or more full time equivalent staff have had to present dry recyclables, food waste and general waste separated for collection, under the Simpler Recycling rules. The threshold counts across your whole business, not per site, so five London offices with two people in each are still in scope. Firms under ten staff have until 31 March 2027.

Sanitary waste sits under separate rules again. It is classed as offensive waste and cannot go into general waste or down the drain, so it needs a licensed carrier.

Confidential paperwork carries two duties at once: UK GDPR for the data, and duty of care under the Environmental Protection Act 1990 for the waste itself.

Woman shredding confidential documents for secure disposal

What to Ask Any Supplier For

None of this is checked by looking at your bin store. It is checked on paper, so ask for the paper.

Ask who is registered to carry your waste, because only a registered carrier can issue you a waste transfer note. Ask to see a note after a collection rather than being told one exists. For confidential waste, ask whether destruction meets BS EN 15713 and what certificate you receive. For pest control, ask for the visit records an environmental health officer would want to see.

We provide the documentation for the services we run, and we will tell you plainly if something falls outside what we cover.

Simpler Recycling: workplace recycling in England

Where We Work

We Cover Inner London, Not the Whole Country

We work across Inner London, from the City and Canary Wharf out to the West End and the boroughs around them. Staying inside that radius is what lets a reactive callout actually be reactive. See the boroughs across Inner London we cover.

Multiple sites in different boroughs? That is usually easier for us, not harder, because it runs on one contract and one report.

Clenova Commercial Cleaning

Unit 6, 115-125 Ormside Street,
London SE15 1TF
Rated 5 stars on Google
020 7870 3700 View us on Google

Common Questions

The Questions Facilities Managers Actually Ask

Straight answers on scope, pricing and who does the work.

020 7870 3700

Do I have to move my cleaning contract to you as well?

No. You can buy any of these services on their own. The saving comes from bundling, because a team already on site costs less to schedule than one making a special trip, but there is no requirement to switch your cleaning to get a quote.

Do you do air conditioning, electrical testing or plant maintenance?

No. Clenova covers soft services, which means the support work around a building rather than its mechanical and electrical systems. For M&E you need a hard services provider, and we would say so rather than take the job.

Who actually carries out the keyholding?

Our security partner. Clenova arranges and manages the service and you deal with one account manager, but the officers who attend an alarm activation are supplied through the partner, not Clenova staff.

What happens to our current supplier's staff if we switch?

TUPE may apply. The Transfer of Undertakings (Protection of Employment) Regulations 2006 can cover a change of service provider, including cleaning contracts, which means the people already working on your site may transfer to the incoming supplier rather than lose their jobs. Whether it applies depends on the circumstances, so we go through it with you at the survey stage before anything is agreed.

Can one contract cover several sites?

Yes. One agreement, one account manager and one monthly report can cover multiple London sites with a different mix of services at each. Most multi-site clients find the reporting is the bigger benefit, ahead of the pricing.

What does the 90 day guarantee actually cover?

It is a written commitment on the standard of the work we deliver. If the standard slips in the first 90 days of a contract, we put it right at our own cost.

How quickly can you start?

That depends on the service and the site. A free survey comes first, then a written proposal setting out the schedule, the specification and the price for each service.

Facilities management across London

One contract, one manager, one report.

Book a free site survey and we will price each service separately, then show you the total.

We are hiring!

*For recruitment purposes only