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Our keyholding service ensures secure entry to your premises outside standard operating hours, enabling cleaning, maintenance, and emergency response when your property is unoccupied.
We provide commercial cleaning services across all of London, including Central, North, South, East, and West London.
Clenova
A keyholder arrangement allows essential work to take place without requiring on site staff to unlock or supervise access. It also provides a dependable response to alarms, urgent call outs, or unexpected incidents beyond normal business hours.
We deliver secure key custody and controlled entry for commercial premises, supporting scheduled cleaning, planned maintenance, and reactive visits. All access is handled under strict procedures designed to safeguard your property at every stage.
Keys and entry devices are held securely under monitored handling protocols.
Enables cleaning, contractor visits, and emergency attendance while sites are closed.
Removes the need for managers or team members to attend solely to grant entry.
All visits and site entries are recorded for transparency and accountability.
Assistance in maintaining clean entrances, paths, and forecourts to uphold a professional and welcoming environment.
Exterior cleaning for communal access points and walkways, helping uphold standards and reduce maintenance concerns.
Cleaning support for yards and hardstanding areas where constant traffic leads to significant surface build up.
Clenova
Facilitates after hours cleaning and maintenance without requiring employees to remain on site.
Provides dependable access for early starts, late finishes, or emergency situations.
Consistent access control across individual or multiple sites where permanent on site presence is limited.
Keys and access details are registered and stored within a secure system.
Defined instructions outline when and how entry is authorised.
Authorised personnel attend as needed to unlock, supervise access, or respond to alerts.
Access arrangements are reviewed periodically to reflect changing site requirements — managed by Clenova.
FAQ's
A keyholder is responsible for secure access to the property, responding to call outs, providing access for approved services and following agreed procedures to protect the site at all times.
Access is only provided based on pre agreed instructions. Keys are logged, stored securely and released only for authorised purposes such as cleaning, maintenance or emergency response.
Yes. The service is commonly used to allow cleaning, maintenance and inspections to take place when sites are closed, removing the need for staff to attend.
If included, the keyholder responds to site call outs, attends the property and follows agreed escalation procedures depending on the situation.
Yes. The service is often used across portfolios where consistent access control is needed without relying on on site staff at each location.